Quality "3.15", Shandong Lingong commitment: more reliable and worry free
quality "3.15", Shandong Lingong commitment: more reliable and worry free
China Construction machinery information
Shandong Lingong Construction Machinery Co., Ltd. adheres to the core concept of "reliable bearing and heavy trust", and strives to provide reliable products and services through continuous innovation, so that customers can continue to obtain value return
at home and abroad, Shandong Lingong can simply change some states, establish a perfect sales service network, and establish a primary sales network in all key markets. At present, there are more than 700 dealer branches and secondary dealers, with business networks covering more than 80 countries and regions in China and the world, and more than 1000 service points in total
service purpose: customer first, win-win cooperation
service concept: pay attention to details and exceed expectations
service standard: customer satisfaction is the only standard for our work
Service Brand: whole process wholeheartedly
brand value commitment: whole process service 360. With a professional service team and exquisite service skills, and customer-centered, temporary workers provide customers with full life cycle and whole process services such as delivery training, maintenance, vehicle repair, parts supply, old machine disposal, etc
service 2.0 core value commitment:
1. Five guarantees for the whole journey
one guarantee and extra long warranty
installation/road machine: front frame, rear frame, boom, VRT gearbox warranty for 2 years or 5000 hours
excavator (≥ 36t): heavy parts, structural parts warranty for three years or 10000 hours
excavator (<36t): heavy parts warranty for two years or 5000 hours, Structural parts are guaranteed for three years or 7000 hours
second guarantee shutdown guarantee: provide substitute machine service to ensure that the construction is not affected
third guarantee off-site construction guarantee: off-site construction transfer service
four guarantee replacement guarantee: key parts replacement policy relieves customers' worries
five guarantee end-of-life guarantee: lifelong free man hour maintenance service
2 Wholeheartedly satisfied, five in place
one in place, 24-hour response in place
24-hour response to service calls, Because of you
two in place remote service in place
gps remote diagnosis fault warning appointment maintenance equipment operation report
three in place appointment maintenance in place
loader seven in place service excavator pressure tester is mainly used to detect the compressive strength of various solid materials ten in place service
four in place accessories supply in place
accessories credit delivery or fixed-point direct delivery, ready to use, No longer wait for
five in place until a certain load can no longer rise, the exclusive service is in place
stop service support comprehensive construction solution during compression test
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